Downtime?
Not on our watch.
When a machine goes down, only one thing matters: the right part, in the right place, as fast as possible. We deliver spare parts – 24/7, across Germany and across any border.
- 24/7 emergency supply
- Same-day & overnight
- Worldwide sourcing incl. customs
Services
Spare parts in motion – on three levels
From an acute machine breakdown to a long-term supply solution: we do more than deliver – we keep your equipment up and running.
Emergency & express logistics 24/7
The line is down and every hour costs money: a direct transport from your warehouse or the manufacturer – day and night, on weekends and public holidays.
Direct-to-technician delivery
We bring the part to wherever your technician needs it: job site, construction site or handover point – before the working day starts, if you wish.
Warehousing & worldwide sourcing
We stock your parts near Frankfurt, manage your inventory and replenish from anywhere in the world – including air freight and customs clearance.
Exchange & defective-part returns
New part in, defective part out – on the same run. Back to the repair shop, the manufacturer or your own warehouse.
Critical infrastructure
IT and data centers, elevator and building technology, energy: parts for systems that cannot wait – on site, right on schedule.
Scheduled supply runs
Fixed routes between your central warehouse, branches and service hubs – same drivers, fixed times, predictable costs.
Response levels
As fast as the downtime demands
Not every part needs an emergency direct transport – but when it does, we are ready. Four levels, one point of contact.
The courier sets off the moment you give the go-ahead – day and night, 365 days a year.
Pickup and delivery on the same day – across the Rhine-Main region and throughout Germany.
Out in the evening, there the next business day – guaranteed before 8, 9 or 10 am at your technician, if required.
Stockholding near Frankfurt with call-off on demand – plus scheduled supply runs.
How it works
From the emergency call to handover to your technician
Report an emergency – or plan ahead
By hotline or form: tell us the part, pickup location and destination. We dispatch straight away – within minutes in an emergency.
Pickup wherever the part is
From your warehouse, straight from the manufacturer or from our stock in Rosbach – whichever route gets it there fastest.
A direct transport with no detours
Your part travels alone: no consolidated freight, no transshipment, no risk. With status updates on request.
Handover & confirmation
Documented delivery to the technician, goods-in or a handover point – and you receive the confirmation immediately.
Why Greenlox
Five reasons to trust us with your downtime
We think in machine hours, not parcels
A stopped production line costs more than any direct transport. That is why we dispatch within minutes in an emergency – and give you an honest, realistic arrival time.
One call instead of a supply chain
Sourcing, transport, air freight, customs: you do not have to coordinate four different providers – we manage the entire chain right through to handover.
Your parts warehouse right next to Frankfurt
Stockholding with full inventory management in Rosbach: your critical parts sit ready for call-off in the Rhine-Main region – picked and shipped the moment you call.
24/7, 365 days a year
Machines do not keep office hours. Neither does our dispatch team – at night, on weekends and on public holidays you reach a person, not an answering machine.
Reliability with proof to back it
ISO 9001 certified (DEKRA), 26,000 shipments in 2025 alone, proactive alerts from 15 minutes' delay – you hear it from us, not from a waiting technician.
Frequently asked questions
Spare parts logistics – your questions answered
How quickly can a spare part be on its way?
Within the Rhine-Main region often at very short notice once you give the go-ahead, across Germany as a direct transport or overnight shipment – and we give you a realistic arrival time straight away.
Do you also deliver at night and on weekends?
Yes, our dispatch desk is staffed 24/7 – emergency supply 365 days a year, public holidays included.
Can you store our spare parts?
Yes. We store your parts with full inventory management in Rosbach near Frankfurt – on call-off we pick and ship immediately.
Do you also source parts internationally?
Yes, worldwide – including express air freight and complete customs clearance for both import and export.
Which industries do you work for?
Mechanical and plant engineering, medical technology, IT and data centers, elevator and building technology, and many more.
Do you take the old part straight back with you?
Yes. For exchange parts, the driver takes the defective unit back on the same run – to the repair shop, the manufacturer or your own warehouse.
What does an emergency direct transport cost?
The price depends on distance, vehicle and time window. You receive a binding price before we set off – one call is all it takes: 06003 / 999 900.
Request a quote
Tell us which part needs to go where
Describe it briefly, hit send – we get back to you personally, usually the same working day.
- 24/7 emergency supply
- Same-day & overnight
- Worldwide sourcing incl. customs
- ISO 9001 certified (DEKRA)